Communication Crisis

  • Communication and Crisis

    Communication and Crisis Paper HCS/320 Instructor: Debbie Hunt September 03, 2012 The nuclear reactor that malfunctioned, in the Three Mile Island created a release of radiation into the environment which caused a crisis. It drew a lot of media and created concerns in the local area and beyond. A traditional form of technology was used to notify the public, television networks and local radio stations were used. Compared to the crisis that took place

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  • Communication and Crisis

    Communication and crisis Denieka Ogletree HCS/320 August 25, 2012 Cheryl Workman Communication and crisis Today I come to you by way of the director of the regional Emergency Management Office. I have been receiving official reports that the public water supplies of several towns in the area have become contaminated with a life-threatening biological agent. The crisis of contaminated water supply is an extremely delicate situation. The weight of people lives are in immense danger

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  • Communication and Crisis

    Communication and Crisis HCS/320 When there is a water contamination problems over several towns there are steps that need to be taken. First the crisis has been identified; second a spokesperson or individuals who are the only person that is authorized to speak on behalf of the organization during a crisis. Normally the CEO is the spokesperson, but not always the primary spokesperson. A spokesperson is needed to communicate with the media, communicates with the communities that are affected

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  • Impact of Past Crises on Current Crisis Communication

    Coombs / SITUATIONAL COMMUNICATION JOURNAL OF BUSINESSCRISIS COMMUNICATION THEORY 10.1177/0021943604265607 IMPACT OF PAST CRISES ON CURRENT CRISIS COMMUNICATION Insights From Situational Crisis Communication Theory W. Timothy Coombs Eastern Illinois University Previous research based on Situational Crisis Communication Theory (SCCT) suggests that an organization’s past crises history affects the reputational threat posed by a current crisis when that crisis results from intentional acts

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  • Communication and Crisis Paper

    Communication and Crisis Paper HCS/320 Dr. Patricia Bird April 22, 2013 The nuclear reactor that malfunctioned, in the Three Mile Island created a release of radiation into the environment which caused a crisis. It drew a lot of media and created concerns in the local area and beyond. A traditional form of technology can be used to notify the public, television networks and local radio stations were used. Compared to the crisis that took place in 2005

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  • Communication and Crisis Paper

    come to you by way of the director of the regional Emergency Management Office. I have been receiving official reports that the public water supplies of several towns in the area have become contaminated with a life-threatening biological agent. The crisis of contaminated water supply is an extremely delicate situation. The weight of people lives are in immense danger. So far there have been several people rushed to the emergency room because of this water supply contamination. We have no solid information

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  • Communication and Crisis

    Communications and Crisis Paper HCS/ 320 Polly Hanson May 20, 2013 When a crisis occurs, it becomes a stressful and overwhelming environment for an individual. Not knowing is one of the most unceasing parts about a crisis. Sometimes it is very hard to cope effectively with everyday life situations. In situations like these people forget how to act calm and normal as usual. The nuclear reactor malfunction in the Three Mile Island created a crisis because it released dangerous radiation into

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  • Crisis Communication

    SPORTS ACADEMY Crisis Communications A Class Paper Submitted for SAM 551 Public Relations in Sports Professor: Dr. Tim Newman Timothy J Hawkins Daphne, Alabama March 19, 2013 PR professionals don't anticipate crises, rather they, take the opportunity just as athletes, to "train and prepare" for a crisis and the ensuing need for a communication strategy. Well at least some do. The scandal at Penn State University shows not all are prepared for a crisis when it arises. When

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  • Communication and Crisis

    Communication and Crisis HCS 320 May 20, 2013 Teresa Shook Communication and Crisis An Emergency Management Director’s job is very complex. That person is responsible for not only coordinating with other agencies, but also ensuring proper communication with them as well as the media and the public to keep them informed as to the status of the damage, cleanup efforts, and other needs as they arise. In the case of Hurricane Katrina, the director must communicate and coordinate efforts

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  • Communication Crisis

    Health care communication Tamika Arnold HCS/320 July 22,2013 Kristin Thrun Health care communication Effective communication incorporate the basic elements of communication by understanding the process of communication this is necessary to improve effective habits of communication and skills of exchanging information between individuals through a common system of symbols, signs, or behavior. Individuals exhibit the importance of adequate communication through their daily activities

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  • Communication and Crisis Paper

    Communication and Crisis Paper A crisis situation reports indicate that the water supply is contaminated with a life threatening biological agent in several towns and this department is handling the emergency crisis with this situation. Our department is handling the communication method of handling this crisis and informing the public of this threat and the steps they need to take to protect themselves and their families. Communication in this crisis will be crucial to keep the public calm and

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  • Communication and Crisis

    Communication and Crisis Julie Maple August 18, 2013 HCS/320 Teresa Shook I am the director of the regional emergency management office. I am coming to you because I have been receiving official reports that our public water supplies of several towns in the area have become contaminated with a life threatening biological agent. Having a contaminated water supply is a very serious situation. There is no solid evidence to show how the water became contaminated, and people need to know what

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  • Communication and Crisi Paper

    Communication and Crisis Paper Communication and Crisis Paper Lillian Williams University Of Phoenix Abstract Crisis management is a very critical organization function. If failed it can result in extreme harm to stakeholders, extreme loss for the organization, and/or end the very existence of the organization. Having public relations practitioners are an important part of crisis management teams. A lot books have been written about crisis management by both the practitioners and the researchers

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  • Crisis Communication Plan for Diving

    Professor: Dr. Pierre X. Camps Programme: MSc IBN Written by: Omar ABDEL-HAFEZ, Sihan Li Yuan Chen Tianjiao DU Crisis Communication Plan for Camel Dive Club & Hotel Crisis Communcations Plan for Camel Dive Club & Hotel Written June 26th, 2012 ABDEL-HAFEZ Omar Sihan Li Yuan Chen Tianjiao DU Revised June 26th ,2013 ABDEL-HAFEZ Omar Sihan Li Yuan Chen Tianjiao DU Tested August 7th, 2012 Statement from Management to employee  Camel dive club and hotel is a service company that

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  • Communication Crisis

    attention and created concerns in the local area and beyond. The major forms of communication used to report these events were the three major television networks and local radio stations. In 2005, Hurricane Katrina devastated the New Orleans area and immersed a significant part of the city in water. Local citizens and their families were affected. In contrast to the Three Mile Island incident, newer communication technologies, such as the Internet, were used to disseminate information. Today

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  • Crisis Management Communication Plan

    Crisis Management Communication Plan HCS/350 11 Nov 2013 Crisis Management Crises are events that have the ability to threaten the viability of the organizations within which they occur. Crises are extraordinary events with great potential to do harm to people, businesses, and organizations. Crisis management consists of three distinct phases: crisis prevention, crisis response, and recovery from the crisis. This paper will focus on the communication that is used during the management

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  • Communication Crisis

    Communication is an act of conveying information from several forms of exchange, such as, speech, message, visuals, writing, signals, and behavior. This form of exchange can be between two or more individuals. When communicating with someone there are several important steps to take when you are needing to succeed in a task. Such as a disaster or a form of a crisis, proper communication is critical in the situation. Once a crisis arise in your community pertaining contaminated water there are

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  • Communication and Management Crisis

    Communication to Manage Crisis HCS/320 Communication to Manage Crisis Those who work in hospitals have to face crisis. It may happen in the emergency room or even in the manager’s office. Hospital employees need to be ready for such events. Coombs 1999 states that no organization can guarantee that they will not have any crisis. According to Reynolds 2006, crisis may occur internally or externally for the organization but when it occurs people’s lives may be at stake and at the same time the

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  • Communication in Crisis

    1 University of Phoenix HCS 320 Health Care Communication Strategies MU13BHA08 Communication During a Crisis Situation Given the scenario, today as the director of a regional Emergency Management Office, the phone begun to ring more than usual. I had started receiving official reports that the public water supplies of several towns in the area have become contaminated with a life-threatening biological agent. Contingency plans must be addressed within the organization

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  • Crisis Management Communication Plan

    Crisis Management Communication Plan Katherina Fabi HCS/350 February 4, 2014 Djuanique N. Slaughter, MPA, RHIT Crisis Management Communication Plan Crisis is defined as an unexpected, sudden turn of events or set of circumstances requiring an immediate human response. The word crisis comes from the Greek root word krisis, meaning “turning point.” There are different types of crisis: developmental, situational, and adventitious crisis. In health care settings, most crises are situational

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  • Crisis Communication and Management

    Essential communication in a community crisis. Introduction While most people can predict a crisis, the crisis timing is not predictable. T5he problem with the fact is that, the failure to anticipate and plan for a crisis raises the odds that the crisis will be more damaging. A crisis can be defined as an event that harbors the ability to continue to do business and threatens to paralyze or shutter daily routines and operations. When the media starts showing up/ calling or family members

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  • Communication and Crisis

    Communication And Crisis Course: Date: Professor: Crisis Communication Communication is an essential component of effective crisis management. This is especially the case in a situation where the basic needs, health, and lives of thousands or even millions are at stake. In a situation where the water supply is at risk, for example, it is essential to establish a communication plan as soon as the risk becomes known. In this way any preventable cases of illness or death

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  • Crisis Communication

    Crisis in America How it has affected our Military! Yolanda Vaughters MSL 5200 Crisis Communication Since the year 2000, the United States of America had been hit with some major crisis that seriously affected the military. The attack on September 11, 2001, has changed the lives of people around the world especially our military in which thousands of lives has been lost or affected by the War on Terrorism. The terrorist

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  • A Crisis Management Communication Plan

    A Crisis Management Communication Plan One must always expect the unexpected and prepare for the unforeseen in order to live up honestly to the universal principles of health care. Beyond the standard day-to-day challenges, this necessity of preparedness is pushed to the extreme in the event of a mass causality incident (MCI). A large explosion in a crowded stadium represents the epitome of crisis management, as present emergency medical officials are immediately overwhelmed and the high number

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  • Communication and Crisis

    Introduction Knowing the emergency response plan in a community is very crucial for the residents safety as well as others. Having effective communication in a community crisis can help save lives. There are some safety plans that are put into place for every community that all residents must know and follow. This paper will list the plans and policies that are put in place for my local community. These plans are always available at all times to educate and protect the city residents. Summary

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  • Communication Crisis Paper

    Communication and Crisis Paper HCS/320 August 28,2014 Terri De Wees Communication and Crisis Paper There is no immunity to crisis for a company. Wither it be a business corporation or a hospital there is always the possibility of crisis. If any company feels that they are in fact immune to crisis they are putting themselves and company in danger. The only way to keep your company afloat after the crisis is to plan ahead; this will help keep your company ahead of the situation. "Companies

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  • Health Crisis Communication

    HCS/320  Prof. Marina Voronin Contigency plan for emergency crisis Ashley Hill HCS/320  Prof. Marina Voronin Contigency plan for emergency crisis When dealing with a major crisis, there are many steps that need to be taken to ensure everyone’s safety. Throughout the times ways of communication have changed, some for the better, and some for the worse. In the 70’s, there was only news stations and local radio stations to get the word out about a crisis. In the early 2000’s, there was more social media

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  • Crisis Management Communication Plan

    Crisis Management Communication Plan Communication is a very important aspect in the health care setting. During major crisis communication lines may be affected by mechanical failures, downed phone lines, or electrical shortages. The crisis will also affect family members, staff members, and even media outside the hospital. In times of crisis everyone has to think critically about completing tasks and making quick decisions so that the most effective solution and safety is accomplished. In

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  • Communication and Crisis

    Communication and Crisis HCS/320 02/02/2015 Communication and Crisis In today’s health care crisis, essential communication is the key to establishing a solution for every healthcare organization. As a director of a regional emergency management office, I received official reports that the public water supplies of several towns in the area have become contaminated. When something comes up, that is very urgent and very important such as a life-threatening biological agent; the organization

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  • Communication Crisis

    Communication Crisis Carolyn Ervin HCS/320 February 20, 2015 Marina Voronin This paper will touch bases on individuals and are groups that communicate inside and outside this organization, potential advantages and challenges, and private and public sectors in this crisis situation. This paper will also address the different crisis situation in communication process the appropriate technology, and how technology can be used as well as media opportunities in this crisis situation. Today, the

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  • Crisis Communication

    CRISIS COMMUNICATION The BP Oil Spill Abstract: The subject of my critique is regarding the analysis of British Petroleum's public relations strategy and its portrayal in the media during the 'Deepwater Horizon' oil spill that occurred on April 20, 2010. The author is anonymous and has laid out the importance of good communication during major crises. He gives examples of the Johnson & Johnson Tylenol product tampering and the Exxon Valdez oil spill and then compares them with the BP Oil

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  • Communication and Crisis

    public without creating a panic. So being as though I’m the main person that’s in charge of running this company it’s up to me find the right solution for this problem. It’s up to me to find ways to avoid this from becoming with my organization. The crisis of contaminated water supply is an extremely delicate situation. The weight of people lives are in immense danger. So far there have been several people rushed to the emergency room because of this water supply contamination. We have no solid information

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  • Communication and Crisis

    Communication and Crisis Paper Part 2 Isaac Parker University of Phoenix For decades, crisis of catastrophic nature have occurred worldwide and show no signs of abating. They can occur with or without warning and communication has been the key in learning and being able to affectively deal on any particular nature. With the world’s communication being what it is today, it can be safe to say that communication is on par with being 24/7. In dealing with any crisis, the particular situation is

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  • Effectice Communication in Crisis

    Effective Communication in Crisis Holly L. Clerkin HCS/320 Abstract Today, you are the director of a regional Emergency Management Office. You begin receiving official reports that the public water supplies of several towns in the area have become contaminated with a life-threatening biological agent. Contingency plans must be addressed within the organization and with the public without creating a panic. The following paper is my plan of action. Effective Communication in Crisis It is

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  • Communication and Crisis Paper

    media attention and created concerns in the local area and beyond. The major forms of communication used to report these events were the three major television networks and local radio stations. In 2005, Hurricane Katrina devastated the New Orleans area and immersed a significant part of the city in water. Local citizens and their families were affected. In contrast to the Three Mile Island incident, newer communication technologies, such as the Internet, were used to disseminate information. Today

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  • Crisis Management Communication

    Crisis Management Communication Plan General communication is significant in terms of any disasters strike. In healthcare setting, when at the time of acute or prolong of crisis, mass trauma or disaster, communication is very crucial. More often, during the times of major disasters on which communication will impair are due to lack of preparation and training. In addition, failure to communicate systematically will result with chaos arising. Yet, due to the fear of the unknown, stress is

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  • Communication During a Crisis

    Communicating During a Crisis Rosie Perez June 22, 2014 HCS/350 HealthCare Communication Communication during a Crisis During a crisis, we have a million things running through our mind as healthcare providers. Granted, we practice for earthquakes, fires, etc., but when the event actually occurs it can be difficult to take a step back and stop to think about what to do first. We may be so frazzled about what is occurring around us that our communication skills, or what we are trying to

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  • Crisis Communication Critique Paper

    it. I absolutely understand that Information Technology in an insurance company is not something that brings in revenue. At the same time, it is very important to make sure that the information for the customers is protected. I think Anthem’s communication was fair. I have only been affected minutely in a security breach. When Home Depot had their breach, our credit card had been used their once, and our bank took care of it quickly and shut our card down. In an article in the Indianapolis Business

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  • Communication and Crisis

    Communication and Crisis Paper The communication in a crisis situation is extremely important. There are many factors to keep in mind before alerting the public on the situation. In the instance of me being a director of a regional Emergency Management Office coming across the information that our water supply in certain areas has been contaminated with a life threatening biological agent; I would first set up a strategic plan to gather the facts, set up a plan of action and then notify the public

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  • Crisis Communication

    Crisis Communication Critique Paper Dewonda Norman Indiana Wesleyan University EL22014 COM-325-01D: Communications in Business Date: December 8, 2014 Terry Tolliver I have read and understand the plagiarism policy as outlined in the syllabus and the sections in the Student Bulletin relating to the IWU Honesty/Cheating Policy. By affixing this statement to the title page of my paper, I certify that I have not cheated or plagiarized in the process of completing this assignment. If it is

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  • Dominos Crisis Communication

    Allmond Writing Assignment: Crisis Communication In April 2009, a video surfaced on YouTube of two Domino’s employees shoving cheese up their nose, among other atrocious things, while making the food (Clifford). Domino’s fired both employees, but subsequently faced a crisis as the video reached over a million views in less than 48 hours (Clifford). This crisis would become the first major crisis to occur through social media. Domino’s effectively managed its crisis in the following ways: A. Patrick

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  • Crisis Communication Effectiveness

    Crisis Communication Effectiveness: Article Summary/Critique Rakiyah Muhammad Professor Caldiero COMM 3022: Communication Research Fairleigh Dickinson University December 11, 2015 1. This research article is about crisis communication effectiveness with the roles of relationship history and compassion. Relationships have become the focus for much public relations scholarship where various relational features have been examined in the setting of effective organizational communication.

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  • Communication in Crisis

    Communication in Crisis HCS/320 January 18, 2016 Communication in Crisis Today we have begun receiving official notices of contamination of the public water supply in the surrounding area. As the director of the local emergency management department, I have deemed it necessary to hold a conference to address this contamination. The contamination is a life-threatening biological agent. According to "United States Department of Labor" (2016), “Biological agents include bacteria

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  • Carnival Cruiseline Crisis Communication

    Carnival Cruise Lines Crisis Communication Analysis This analysis will outline details of a major event that affected one of the biggest cruise companies in America. Carnival Cruise Lines, is world renowned as “the Fun Ship” to families far and wide. They’re mission states: “Our mission is to take the world on vacation and deliver exceptional experiences through many of the world's best-known cruise brands that cater to a variety of different geographic regions and lifestyles, all at an outstanding

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  • Communication and Crisis Paper

    Assignment: Communication and Crisis paper When it comes to a certain matter or even and crisis at the time an individual should have an essential communication method to keep thing in order and under control with others by not trying to creating a panic attack at all. But there are so many different kinds of communications methods that can be used for a certain matter at the time with a difficult situation that is going on that very moment another thing also to is an communication method can be

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  • Crisis Communication of Saudi Ministry of Health

    was tragic, caused the death of 25 people and 127 injuries. The crisis grabbed media attention and different official entities in Saudi Arabia. This report will describe the situation and analyze the communication management of this crisis, how the ministry handled it, the communication effectiveness and some ethical issues. In addition, the report will provide some recommendations to handle such crisis. Situation Description Crisis Situation Overview The hospital in which the fire happened is

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  • Gm Communication Crisis Analysis

    announced immediately that it would replace an additional part to remedy this new issue. In addition to this, GM stated that it was restructuring its engineering and quality departments “in a move the company says could have prevented its current recall crisis (CNN).” Taking responsibility for their 10-year delay in initiating the ignition switch recall, GM agreed to pay a $35M fine to the federal government. The federal investigation also revealed that there was “a pattern of incompetence and neglect throughout

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  • The Crisis Communication Plan of Massachusetts General Hospital

    The Crisis Communication Plan of Massachusetts General Hospital Introduction to the Plan All organizations have possibility of encountering a crisis. When a crisis strikes, an organization could protect he organization’s reputation and unite its employee to realize its mission by effective and timely communication. The key to effective communication in a crisis is proactive preparation. With a specific instruction in hand, employees are able to effectively respond to the related issues. To

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  • General Motors' Crisis Communication Plan

    General Motors’ Crisis Communication Plan Public Relations & Corporate Communications Company Overview General Motors (GM) is an American global car manufacturer headquartered in Detroit Michigan. Employing 202,000 people, GM produces automobiles in 31 out of the 157 countries in which it conducts business. In 2011, GM succeeded in surpassing Toyota and Volkswagen with the largest number of sales worldwide, 9.03 million vehicles1. At the heart of General Motor’s charge is customer satisfaction:

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  • Research in Motion's Blackberry: an Innovation or Communication Crisis?

    Research in Motion’s Blackberry: an Innovation or Communication Crisis? This report deals with Research in Motion (RIM) a global leader in innovative wireless technology, who revolutionized the Smartphone industry in 1999 with the introduction of the Blackberry. (RIM, 2012)The specific product that will be the focus of this report is their new offering, the Blackberry Torch 9810. (RIM, 2012) 1.0 Marketing Issue Research In Motion (RIM) has failed to capitalize on the BlackBerry market share to employ

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