Some Words of Caution

In: Business and Management

Submitted By Amirhamzaharis
Words 285
Pages 2
MUHAMMAD AMIR HAMZAH BIN MOHD ARIS
4141005251
PMS 3293 CHANGE MANAGEMENT

SOME WORDS OF CAUTION 1. Expect some unanticipated outcomes :
Although there is a link between action and outcome is very controllable and predictable, there are likely to be some unanticipated consequences reinforcing outcomes and counteracting outcomes.

2. Be alert to measurement limitations :
Assessing success of innovative practices is an inherently complex and ambiguous challenge, and that is why it is required to be wholly and watchfully studied and researched.

3. Don’t declare victory too soon :
Do not declare the victory too soon because the result can be changed, but we can celebrate a win. As one said “Declaring the war won can sometimes be catastrophic”.

4. Beware of escalation of commitment :
Escalation means intensification, and there are four factors that can lead to escalation, and these include :-
(a) Project determinants,
(b) Psychological determinants,
(c) Social determinants, and
(d) Organizational determinants.

Seven practices that can help reduce escalation :
(A) Don’t ignore negative feedback or external pressure.
(B) Hire an external assessor to provide an independent view on progress.
(C) Don’t be afraid to withhold further resources/funding; as well as limiting losses, it has symbolic value in that it is a fairly emphatic signal that there is concern with progress.
(D) Look for opportunities to redefine the problem and thereby generate ideas for courses of action other than the one being abandoned.
(E) Manage impressions. Frame the “de-escalation” in a way that saves face.
(F) Prepare your stakeholders because if they shared the initial belief in the rationale for the change, their reaction or an announcement of the abandonment of the change may be resist.
(G) Look for opportunities to deinstitutionalize the…...

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