Organization Behavior

In: Business and Management

Submitted By caramel0
Words 5039
Pages 21
Exam
Name___________________________________

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1)

The most important goal of virtually all organizations is

1)

_______
A)

employee development.
B)

cost reduction.
C)

increased productivity.
D)

survival.
E)

profit. 2)

Organization survival is often dependent on how well the organization can adapt. Which of the following behaviours on the part of individuals is necessary for the organization to survive?

2)

_______
A)

Being innovative.
B)

Performing their work in terms of productivity, quality, and service.
C)

Being motivated to join and remain with the organization.
D)

Being flexible.
E)

All of the above. 3)

Which of the following statements best defines an "organization"?

3)

_______
A)

A group which accomplishes common goals through social interactions and individual effort.
B)

A collection of formally organized social entities.
C)

A social invention for accomplishing common goals through group effort.
D)

A social convention for accomplishing individual goals through group effort.
E)

A combination of people and physical capital designed to accomplish a common goal. 4)

Organizational behaviour is interested in

4)

_______
A)

the structure of organizations.
B)

the formation of groups in organizations.
C)

the behaviours of individuals and groups in organizations.
D)

the attitudes of individuals and groups in organizations.
E)

all of the above. 5)

A large Canadian corporation has recently merged with a French company. Which of the following is least likely to be related to the field of organizational behaviour?

5)

_______
A)

The adoption of a bilingual…...

Similar Documents

Organization Behavior

...Job satisfaction is one of the most important work attitudes in organizational behavior, and the important issue for workers in organizations. The determinants of job satisfaction are pay, promotion opportunities, supervision, coworkers, and the work itself. There is many factor are affecting its levels. First of all ,the work situation is the main factor determinant of job satisfaction .the most notable situational influence on job satisfaction is the nature of the work itself, which includes job challenges, autonomy, variety and scope, the another component of any work situation is pay. Pay is therefore an obvious sources of job satisfaction (or dissatisfaction), however, people will sometimes take lower-paying job with meet needs they might have. Job promotion is the other factor to impact on the satisfaction levels , A promotion implies higher pay and recognition for work well done, and is an indication of status and regard. Supervisors who may earn less than their subordinates, which sometimes happens because subordinates are paid overtime or bonuses which are not paid to management are often understandably dissatisfied. Besides, the superior-subordinate relationship, in addition to the relationship coworkers, also has an important influence on job satisfaction in the workplace, The way in which an employee perceives a supervisor’s or coworker’s behavior can positively or negatively influence job satisfaction. Mood and emotions form the affective element......

Words: 843 - Pages: 4

Organization and Behavior

...Prepared for: Mr John Andre The unit: Organization and Behavior The Banking Academy Prepared by: Trần Minh Hằng – Helena Class: F05A-065 No of words: 2,759 Submission date: 21th November, 2012 Table of Contents Introduction 3 1.1 Compare and contrast different organizational structures and culture 4 1.1.1 Analyze organizational structures and culture: 4 1.1.2 Compare and contrast different organizational structures and culture: 4 1.2 Explain how the relationship between an organization’s structure and culture can impact on the performance of the business: 5 1.2.1 Describe the relationship between organizational structure and culture 5 1.2.2 Demonstrate this relationship affecting business performance 5 1.3 Discuss the factors which influence individual behavior at work 7 1.3.1 Identify factors which influence individual behavior at work of the two companies 7 1.3.2 Analyze effects of the factors to individual behavior at work of the two organizations 7 2.1 Compare the effectiveness of the different leadership styles in different organizations 8 2.1.1 Identify different leadership styles used by the two organizations 8 2.1.2 Discuss the effectiveness of the different leadership styles in different organizations 8 2.2 Explain how organizational theory underpins the practice of management 10 2.2.1 Analyze the organizational theory which an organization complies 10 2.2.2 Demonstrate how organization theory underpins the practice of......

Words: 3249 - Pages: 13

Organization Behavior

...influences upon health worker motivation: the internal individual-level determinants, determinants that operate at organizational (work context) level, and determinants stemming from interactions with the broader societal culture. Worker motivation will be affected by health sector reforms which potentially affect organizational culture, reporting structures, human resource management, channels of accountability, types of interactions with clients and communities, etc. The conceptual model described in this paper clarifies ways in which worker motivation is influenced and how health sector reform can positively affect worker motivation. Among others, health sector policy makers can better facilitate goal congruence (between workers and the organizations they work for) and improved worker motivation by considering the following in their design and implementation of health sector reforms: addressing multiple channels for worker motivation, recognizing the importance of communication and leadership for reforms, identifying organizational and cultural values that might facilitate or impede implementation of reforms, and understanding that reforms may have differential impacts on various cadres of health workers. r 2002 Elsevier Science Ltd. All rights reserved. Keywords: Health sector reform; Health workers; Worker motivation Introduction Worker motivation Motivation, in the work context, can be defined as an individual’s degree of willingness to exert and maintain *Corresponding......

Words: 8582 - Pages: 35

Organization Behavior

...1) Explain James behavior in terms of the frustration model? According to the case, James is undergoing a difficult stage at work. Comparing James position with the frustration model, it seems he is at the fixation stage followed by the withdrawal of the model. At this stage, person feels apathetic or has considered himself retired at the job. They experience such situation because they are frustrated, not because they have no motivation. But they have been blocked by dead-end jobs, high degrees of job specialization, or supervisors who put up barriers. The fixation reaction of James may be used to explain irrational bureaucratic behavior. The rules become the ends in themselves, and the frustrated employee pathetically adapt to the barriers. Behavioral change of James would never let him achieve motivated goals on the job, hence he tries to seek fulfillment outside the job. These reactions of James may cost organization a great deal because of his frustrating and apathetic behavior. 2) Cite a specific example of role conflict in this case? People living in a society assume a succession of roles throughout their life. Typical sequences of roles in James case are a father, a husband and a regular clerk in a manufacturing company. According to the case, James found himself in a low-paying dead-end assembly line job with a large manufacturing company. He does not have any motivation or excitement to work for the company. In fact he find him unsuccessfully to......

Words: 705 - Pages: 3

Organization Behavior

...benefits the organization i.e. the direction of the behavior is functional to the organization and helps to achieve its goals. Intensity: concerned with how hard a person tries Persistence: is a measure of how long a person can maintain his/her effort. Motivated individuals stay with a task long enough to achieve their goal Relation between Motivation and Performance Performance is an evaluation of the results of a person’s behavior: It involves determining how well or poorly a person has accomplished a task or done a job. Motivation is only one factor among many that contributes to an employee’s job performance *** A high level of motivation does not always result in a high level of performance. Conversely, high performance does not necessarily imply that motivation is high. Performance depends on other factors rather than motivation which are capacity and opportunity. ***Employees with low motivation may perform at a high level if they have a great deal of ability. Employees with high motivation may have low performance due to lack of skills and abilities or absence of a good opportunity. ***Managers have to be careful not to automatically attribute the cause of low performance to a lack of motivation or the cause of high performance to high motivation Intrinsic and Extrinsic Motivation INTRINSICALLY MOTIVATED WORK BEHAVIOR: Behavior performed for its own sake (those persons want challenging assignments). EXTRINSICALLY MOTIVATED WORK BEHAVIOR:......

Words: 2118 - Pages: 9

Organization Behavior

...Godwin Chilewa Email gstchilewa@gmail.com Leadership & Organization Behavior Course Number: MGMT 591 Prof: John Poore January 30th 2014 I. Introduction I have chosen GOSTCH as the subject of my final course project. GOSTCH created in Tanzania in 1968, under the name GSC, as an offshoot of the electronics department of Compagnie Générale de Géophysique, GOSTCH took on its current name in 1982. The company then moved from Tanzania to Houston in 1975. At the time GOSTCH had 24 employees. Today GOSTCH is a world wide leader in the seismic acquisition industry with 3200 employees in 15 countries. The company is responsible for designing, manufacturing, and selling high-tech integrated equipment for hydrocarbon exploration in land, transition zone, ocean-bottom cable, marine and downhole environments. Like most seismic acquisition GOSTCH whose headquarters in Houston Texas sell its product to oil and gas drilling companies like Shell, Chevron, Exxon-Mobile, and BP. The department I am focusing in this company is Human Resource which is responsible for recruiting, hiring, and training new employees as well as daily scheduling and employee benefits. The department consists of 15 employees. About ¾ of them have been with the company for less than 5 years. I am Change Management Consultant focusing on people side of change. My position gives me opportunity to interact with low level employees and senior leaders of the organization. My primary responsibility is to analyze and......

Words: 990 - Pages: 4

Organization Behavior

...Organizational Behavior (OB) is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives. As you can see from the definition above, organizational behavior encompasses a wide range of topics, such as human behavior, change, leadership, teams, etc. Success isn’t  a destination it’s a process.   And the margin between successes is often  small.  Ob is all about  studying  the principles of defining  nd achieving success in your organization and life. Impact of ob Organizational behavior is an aspect of doing business within large companies that many executives have overlooked. This organizational behavior impacts every nook and cranny of a company. Thinking about the organizational behavior and how people act within a company can foster new ways of managing people that can have longer-term impacts on profitability. For example, unionized work forces may have a more negative environment then non-union work environments due to the natural adversarial relationships between company management and union officials. In unionized environments many employees may feel as though their supervisor is abusing them and therefore they......

Words: 2768 - Pages: 12

Organization Behavior

...needs c. Social needs d. Self-actualization needs 8. Horizontal expansion of a job that involves the addition of tasks at same level of skills: a. Job enrichment b. Job rotation c. Job enlargement d. Management by objectives 9. Path goal theory of leadership is developed by: a. Robert R. Blake b. Charles Bird c. Fred fielder d. Robert House 10. Potential or ability to influence others in a delivered direction is called: a. Politics b. Power c. Motivation d. Leadership Part B:- 1. Define Bureaucracy. Answer A bureaucracy is a way of administratively organizing large numbers of people who need to work together. Organizations in the public and private sector, including universities and governments, rely on bureaucracies to function. The term bureaucracy literally means “rule by desks or offices,” a definition that highlights the often impersonal character of bureaucracies. Even though bureaucracies sometimes seem inefficient or wasteful, setting up a bureaucracy helps ensure that thousands of people work together in compatible ways by defining everyone’s roles within a hierarchy. Government bureaucrats perform a wide variety of tasks. We often think of bureaucrats as paper-pushing desk clerks, but bureaucrats fight fires, teach, and monitor how federal candidates raise money, among other activities. The job of a bureaucrat is to implement government......

Words: 4498 - Pages: 18

Organization Behavior

...ORGANIZATON BEHAVIOR and DEVELOPMENT By: Disha Patel A graduate paper submitted In partial fulfillment of the requirements for the Degree of Masters of Science in Accountancy COLLEGE OF BUSINESS BENEDICTINE UNIVERSITY Lisle, Illinois USA November 18, 2013 Organization Behavior and Development has been a major topic in every business around the world. It is how every organization is built. The environment in an organization is created by organizational culture, behavior, diversity, and communication. The culture in an organization guides the actions of all the employees through shared values and beliefs. Diversity is the differences in race, gender, ethnicity, and how well it is received in the organization. Additionally, communication is also important, if there is an absence of communication it creates barrier between employees, hindering creativity, and disrupting the work environment. The organization that I had worked for in the past is a great example of an organization behavior gone wrong. It is 6:00 AM on Monday my alarm rings, I turn it off and try going back to sleep. When it dawns on me, I am starting my new job today. I get up quickly and get ready to head out. I am so excited and nervous at the same time that I am shaking. It is five minutes before 8:00 AM. I park my car, and head through the employee entrance. As I walk in I see the same woman that I saw on the 16th June 2010 when I came for my interview, I walk up to her and......

Words: 3761 - Pages: 16

Organization Behavior

...iopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnm Organizational Behavior 10/5/2014 By Kevin Lilly | | This paper will discuss the meaning of Organizational Behavior and understanding human behavior. I will discuss Organizational Behavior within the Criminal Justice Agency and the important elements of Organizational Behavior and how these elements can challenge the effectiveness of an agency. Organizational Behavior is the study of individual behavior and group dynamics in organizations. An article that I read stated that Organizational Behavior is an application of knowledge about how people, individuals, and groups act in organization. Whatever career and individual choose, the behavior of the human beings tends to shape the behavior of others. The primary concern of organizational behavior is psychosocial, interpersonal, and behavioral dynamics in organizations. The variables that affect human behavior at work are relevant to the study of organizational behavior. These organizational variables include jobs, communication, performance, design, organizational design and structure. The variables are very important in individuals’ behavior and group dynamics. Organizational Behavior encompasses mass professions, companies and organizations, with the goal of increasing productivity, attaining goals, promoting employee development......

Words: 1911 - Pages: 8

Behaviors in Organizations

...In organizations there are behaviors that can be productive and also counterproductive to the organization. Productive behavior can be described or defined as the behaviors of an employee that positively contributes to the goals and objectives of their organization. Counterproductive behavior is basically the opposite and can be defined or described as an employee’s behavior which that is against the goals and objectives of their organization. There are plenty of ways one can be productive or counterproductive to their organization and I will write about a few of them for each. There are different ways that productive behavior can have an impact on job performance. When an employee is proficient in his or her job specific tasks it helps the overall productivity of the organization tremendously because it saves time and money from needing more people working on a certain task or tasks that a proficient person can be able to handle themselves. It also helps to prevent mistakes that could cost the company money to fix. Even more beneficial is when an employee of this proficiency is also cross trained in their non job specific tasks or those tasks that their coworkers do. This is very important in my daily job because when a coworker of mine is sick, has an emergency, or just takes some time off for vacation I can pick up where they left off while they are gone. This saves my organization from finding a temporary employee which they would then have to train for the......

Words: 853 - Pages: 4

Organization Behavior

... Sonam Mehta | Assignment title | Comparative study of Organisational Behaviour of two chosen organisations | Purpose of this assignment: The structure and culture of an organisation are key factors which contribute to motivating the workforce at all levels of the organisation. Organizations use groups or teams because they can sometimes accomplish things that no one individual could accomplish working alone, such as developing Cisco’s Stadium Vision. For example, in a group, individuals can focus on particular tasks and become better at performing them. This unit will develop learner understanding of the behaviour of people within organisations and of the significance that organisational design has on shaping that behaviour and also gives an understanding of individual and group behaviour in organisations and to examine current theories and their application in managing behaviour in the workplace. | ScenarioThe number and complexity of the organizational and human resource challenges facing managers and employees at all levels has continued to increase over time, especially because of today’s hard economic times. In most companies, managers and employees are playing “catch-up” as organizations work to meet these challenges by employing fewer employees and implementing new and improved organizational behaviour techniques and practices to increase performance. Organisational behaviour seeks to understand how the people, organisational structure and culture help managers......

Words: 3403 - Pages: 14

Organization and Behavior

...Unit 3: Organisations and Behaviour Learning outcomes Explore organizational structure and culture Examine different approaches to management and leadership and theories of organization Examine the relationship between motivational theories Demonstrate an understanding of working with others, teamwork, groups and group dynamics Assessment criteria 1.1 Compare and contrast different organisational structures and culture 1.2 Analyse the relationship between an organisations structure and culture and the effects on business performance 1.3 Analyse the factors which influence individual behavior at work Organisations and Behaviour OB: The study of human behavior, attitudes, and performance in organizations. Value of OB: Helps people attain the competencies needed to become effective employees, team leaders/members, or managers Competency : an interrelated set of abilities, behaviors, attitudes, and knowledge needed by an individual to be effective in most professional and managerial positions Organisation Structures All businesses have to organise what they do A clear structure makes it easier to see which part of the business does what There are many ways to structure a business Types of Organisations Hierarchical Flat Tall Functional Product based Geographically based Matrix Centralisation Decentralisation Hierarchical structure Organisation employees are ranked at various levels within the organisation Each level is one above the other At each stage in the chain, one person......

Words: 1319 - Pages: 6

Organization Behavior

...business environment, workforce diversity is at the highest peak it has ever been. Companies are becoming more diverse to cope with globalization, business expansion, technology advancement and maintaining its competitiveness in the market. The purpose of this report is to understand the demographics and level and types of diversity of the workforce in the author’s organization. After which identify and describe the diversity management strategy that the organization employs, with the aims to eliminate issues and challenges of a diverse workforce and improve overall performance of the organization. 2. Demographic and Diversity of the workforce Singapore’s workforce is naturally diverse due to the multi-racial society. The changing demographic profile, the presence of more women and elderly in the workplace and globalization has also increased the workforce diversity. In almost every organization, the employees are from different backgrounds, age, gender, nationalities and religions. Robbins and Judge (2014) argued that it is these differences of each employee that framed the behavior and culture of each organization. According to Robbins and Judge (2014), there are typically two types of diversities: surface-level diversity and deep-level diversity. Surface-level diversity is the demographic and biographical characteristics differences which can be recognized easily. However, deep-level diversity is the differences in characteristics such as personality and value.......

Words: 1202 - Pages: 5

Organizations and Behavior

...Table of contents page 1.1 Compare and contrast different organizational structures and cultures……………...2 1.2 Explain how the relationship between an organization’s structure and culture can impact on the performance of the business……………………………………………………...4 1.3 Discuss the factors which influence individual behaviour at work…………………....42.1 Compare the effectiveness of different leadership styles in different organizations….52.2 Explain how organizational theory underpins the practice of management………….6 2.3 Evaluate the different approaches to management used by different organizations…7Reference……………………………………………………………………………………...8 | 1.1 Compare and contrast different organizational structures and cultures. * Syngenta is a young company; but it stems from an industrial tradition going back almost 250 years. Syngenta Ventures invests globally in innovative businesses which help Bring plant potential to life. Today, Syngenta is a world-leading plant science business. Syngenta currently employs more than 24000 people in over 90 countries. * Samsung is a leader in digital, semiconductors, memory, system integration solutions and it is a versatile group. Samsung Electronics was established in 1969, is the largest electronics companies in the world. Samsung Electronics Co. is developing to a new era in product development,......

Words: 2683 - Pages: 11