Organisational Management

In: Business and Management

Submitted By kwokyao
Words 1030
Pages 5
Q1 Based on the case, identify elements which are part of the official structure and culture of the company.

Based on the case, the company Eagle Buses is established by a director of transport services who was a local government official had been in charge of the service.
The committee chairman had a powerful personality and was able to overrule any councilor on his committee who tried to intervene in bus service matters.So that, the structure in this circumstance is consider as centralization.
After few years, a new transport committee chairman took office and he was determined to make the managers of the bus services as he put it, ‘be accountable to the electorate’. He required every decision the Director wanted to make was fully discussed with him and put before his committee for further discussion. So the structure in this base is change to decentralization after changing a new chairman since all of the committee are able to participate for the decision making session.
Then, Eagle Buses is privatized. The company structure also change to the new structure which established a new broad of director with 12 members. He is also appointing Archie Leven as Chief Executive. He concentrated on competing with the other bus companies who had entered the now de-regulated transport ‘market place’. The company structure become better and formal. This structure makes the company become more systematically since there are a stratum based. Stratum based means that the director will based on their individual performance, education, social status and so on to arrange their job. Archie Leven also build a whole new culture for the company after become a chief executive. For instances, he try to improve the buses services by paint the buses with bright colors,his buying of a variety of different types of new vehicle and his encouraging of drivers to ‘race’ the drivers of…...

Similar Documents

Management and Organisational Design

...Shape your Future 20th April 2011 Erika Binacci Agenda 1. Industry 2. How do I fit in an Industry? 3. Organisational Structures 4. Organisational Charts 5. La Casa delle Bontà 6. Verizon Business 7. British Red Cross 8. How to Start Up your own Business Industry The term Industry refers to the production of an economic good: either material or a service within an Economy There are four key industrial economic sectors: Primary: largely raw material extraction industries such as mining and farming and logging. They do not process the products at all. They send it off to factories to make a profit Secondary: this group is involved in the processing products from primary industries. This includes all factories—those that refine metals, produce furniture, manufacturing, constructing or pack farm products such as meat. Tertiary: this group is involved in the provision of services. They include teachers, managers and other service providers such as law, medicine and distribution of manufactured goods. Quaternary: relatively new type of knowledge industry focusing on technological research, design and development such as computer programming, and biochemistry. This group is involved in the research of science and technology. They include scientists. Quinary: nonprofit activities. The economy is also broadly separated into Public sector and Private sector, with industry generally categorized as private How do I fit in the Industry There are different ways to work in...

Words: 783 - Pages: 4

Knowledge Management & Organisational Learning

...attaining, converse knowledge and improving the consumption of knowledge. However, in the early 1990s, Knowledge Management (KM) started emerging as human beings are unable to utilise their full potential of their brains. This leads to organisation are unable to totally exploit the knowledge that all human beings hold. In today’s global economy, Knowledge has become essential and it creates significant competitive advantage for any organisation (Gunnlaugsdottir, 2003). By using KM, organisations are able to attain or construct valuable knowledge and to make it accessible to those who can utilise it correctly to accomplish utmost efficient procedure in order to completely control organisational performance. Organisational Learning (OL) is corresponding to KM. In the early centuries, OL are referred to as decoding suggestion from learning into practice that direct performance (Levitt and March, 1988). In other words, OL has to execute with embedding what has been taught into the framework of the organisation. 2. Definition of Knowledge Management and Organisational Learning 3.1 Knowledge Management Knowledge management (KM) refers to the process in which organisations acquire or create useful knowledge and make it available for employees to utilize at the proper time and place in order for them to achieve the most effective usage in for optimal organisational performance. It involves planning, organizing, motivating and controlling of workers and arrangements......

Words: 2758 - Pages: 12

Organisational Strategy, Organisational Culture and Hrm

...Revolution first brought about the need for organised workforce management, the ideas and approaches put forward by theorists over the past century can be seen, albeit refined and developed, in modern people management literature and practises 3 | Page today. Models such as Pfeffer’s set of best practises echo of Taylor’s “One Best Way” and scientific selection of people, and welfare theorists such as Robert Owen and Elton Mayo’s recognition of the need for, and benefits from, improved working conditions and motivation can be seen as the origins of organisational culture and motivation theory. Just as each theory reflected the influencing environment of its time, both internal and external, the political, social, economic and other changes of the past 20 or so years, has evolved people management to where human resources management (HRM) is today. Over this period, the global and local business environment has prospered and suffered, industry and organisations have grown and retrenched, and against these backdrops, ideas on what approach best yields superior employee/organisational performance has evolved, with HRM the widely supported approach in today’s business environment. The popularity of HRM rose from US theorists in the 1980’s such as Storey, whose “ideal type” of HRM pinpointed 27 differences (Appendixes 1) between the personnel management role, “essentially an administrative support......

Words: 3393 - Pages: 14

Organisational Behaviour

...5 HND Diploma Business | Unit 3: Organisations and Behaviour | Student name | Assessor name | Date issued | Completion date | Submitted on | 11th March 2013 | 4th April 2013 | | Assignment title | OB1: Culture and Management Style (1 of 3) | Learning Outcome | Learning outcome | Assessment Criteria | In this assessment you will have the opportunity to present evidence that shows you are able to: | Task no. | Evidence (Page no) | LO1 | Understand the relationship between organisational structure and culture | 1.1 | Compare and contrast different organisational structures and culture | 1 | | 1.2 | Explain how the relationship between an organisation’s structure and culture can impact on the performance of a business | 1 | | LO2 | Understand different approaches to management and leadership | 2.1 | Compare the effectiveness of different leadership styles in different organisations | 2 | | 2.2 | Explain how organisational theory underpins the practice of management | 2 | | 2.3 | Evaluate the different approaches to management used by different organisations | 2 | | Learner declaration | I certify that the work submitted for this assignment is my own and research sources are fully acknowledged. Student signature: Date: | In addition to the above PASS......

Words: 1747 - Pages: 7

Organisational Behaviour - Managing Organisational Change

...ORGANISATIONAL BEHAVIOUR - Managing Organisational Change Essay Topic: One set of authors state that “An organisation’s ability to manage change will have a significant effect on its performance and prosperity” (Graetz. F., et al, 2006, p2 in Grates F. et al, 2006, Managing Organisational Change, John Wiley & Sons, Australia), whereas another author claims that few corporate change efforts have ever been successful (Kotter, J.P., 2005, ‘Why Transformational Change Efforts Fail’, Harvard Business Review, March-April 1995, pp 59-67). Discuss these two statements and build an argument that explains this apparent contradiction with regard to relevant organizational behavioural theory. In my opinion, the statements presented above do not contradict one another, in fact the two statements presented support the need for successful organizational change and the need for concerted effort in implementing the change. In almost every case, the basic goal has been has been the same: to make fundamental changes in how business is conducted in order to help cope with a new, more challenging market environment. Change is an organizational need, at one time or other and management needs rigorous support in achieving positive change outcomes. I want to look in detail the change management theory and practice including Transformational Change, The Tools and Techniques used for Change Management, Transforming Organisations for Organic Growth, Cultural Revitalisation and Behavioural......

Words: 3599 - Pages: 15

Organisational Analysis

...Essay The purpose of this essay is to critically evaluate the statement “Mechanistic and bureaucratic organisations will probably struggle to encourage organisational learning”. I will approach this statement by highlighting my main argument then providing four key points which will reinforce said statement. I understand of this question that encouraged to be defined as “To give support” in the sense of designing policies to encourage organisational learning. With this in mind main argument for this statement is mechanistic organisations wouldn’t struggle to encourage organisational learning however scope for learning will be limited due to employee behaviours and management styles and in order to enable full capacity within organisation learning a shit would be required away from the mechanist approach. First of all I believe it would be simple for burecratic organisations to encourage organisational learning due to the Strict hierarchy, rules and regulations and power in position slides which exists combined with employee’s to have strong compliance to manager commands, processes and rulers and regulations (Max Weber). I believe if managers were to enforce forms of organisational learning such as group work, single and double loop learning (Agyris & Schon, 1978), Kolbs learning cycle (Kolb, 1984) employees would follow procedures due to the high controlling authairitive relationship which exists between employees and managers. An example of this would be when......

Words: 2152 - Pages: 9

Management and Organisational Behaviour

...MGT 5000 Management and Organisational Behaviour – Assignment 1 Task 1: Scenario (403 words) CCM Pharmaceuticals Sdn Bhd (CCMP), the company of which I am attached to, acquired Duopharma Biotech (M) Sdn Bhd in 2006 which was later renamed as CCM Duopharma Biotech (M) Sdn Bhd (CCMD). Integration process started late 2008 with the Sales Department being the first. The integration of the Sales Departments of both companies started with the OTC Department of which I am one of its team members. The OTC Department comprise of four (4) teams, namely the High Traffic Outlet (HTO), Independent Retail Outlet (IRO), General Practitioners’ OTC (GP OTC) and the Lower Trade (Chinese Druggist and Wholesalers). Just before the integration took place, the management of CCMD promoted most of their employees in terms of job grades and some with job titles as well. Adjustments were made to the salaries of their employees whereas at CCMP nothing was being done. As employees of CCMP and not being aware of what was happening at the CCMD, we just ‘let nature take its cause’. As integration began to take place, the sales staffs from both the companies were slot into the 4 different teams with each team having at least one member from the other company and vice-versa. Of the 4 teams, 3 of the team managers were from CCMD, the company in which CCMP acquired. Part of the integration process also involved a change in the rewarding system whereby the management decided to adopt to the......

Words: 4104 - Pages: 17

Linkages Between Human Resource Management, Organisational Strategy and Organisational Culture

...Introduction This study examines the linkages between Human Resource Management, Organisational Strategy and Organisational culture. With every single link exists between them we studied the relations and how that effects management and ultimately helps the Human resource managers through several of theorists and management theories to achieve their goal and benefit the organisation in order to bring profitability. Human Resource Management (HRM) In simple and short form Human resource management is the process of hiring and developing employees so that they can become more valuable to the organisation. HRM is also strategic and comprehensive approach to managing people and the workplace culture and environment. Effective HRM enables employees to contribute effectively and productively to the overall company direction and the accomplishment of the organisation’s goals and objectives. HRM is moving away from traditional personnel, administration, and transactional roles. Now HRM is expected to add value to the strategic utilization of employees and that employee programs impact the business in measurable ways. The new role of HRM involves strategic direction and culture. Developments in the field of HRM are well documented (see Sisson and Storey, 2000). The history of HRM goes back as far as the 1950s. This was succeeded by the ‘Behavioural science movement’ in the 1960s headed by Maslow, Argyris and Herzberg. These theorists argued for a better quality of working......

Words: 5328 - Pages: 22

Link Between Organisational Theory and Practice of Management

...Explain how the organisational theory underpins the practice of management. Organisational theory is very important because when applied in practice it can influence the overall performance of organisations. It is a sociological study of formal organisations and their interrelationship with the environment in which they are operating. The study of organisational structure and culture; the different organisational theories and approaches to management; the different leadership styles and motivational theories – all of them have been developed over the past few centuries and they are still changing and upgrading so that managers can clearly understand their role in the organisation and to be able to respond adequately to various changes in order to gain business effectiveness and success. Management theory can be defined as a collection of ideas and general rules designed to help managers in their work. The theory of management helps managers to know and understand the goals of the organisation; it helps them in planning work in order to achieve these goals in the most effective and efficient way; it helps them to understand what motivates people and it shows them ways how to do it. There are various different management theories or approaches to management. The oldest once are called Classical theories. Representatives of the classical school are: M. Weber, F. Taylor, H. Gantt, Frank and Lillian Gilbert, M Follett, H Fayol, etc. The classical theories of management are......

Words: 880 - Pages: 4

Assessment 1: Discuss the Ways Strategic Human Resource Management (Shrm) Could Contribute to Organisational Performance in the Next Five Years.

...Assessment 1: Discuss the ways strategic human resource management (SHRM) could contribute to organisational performance in the next five years. Human resource management (HRM) is the function within an organisation that focuses on its most valued asset – its personnel. HRM is one of the most important functions in any business and is detrimental to the company’s overall success. It has taken quite a while for HRM to be adopted into the business strategy as organisations were unwilling to accept or change their ways. Their focus was on economic growth for the company. However researchers such as Hezberg, Maslow and Lewin revealed that employee performance was influenced by their social and emotional needs and their desire for interesting work. This is when the shift began for companies to not only focus on economic growth, but to satisfy the needs of their employees in order to improve performance and productivity which will bring greater success to the company. Human resource management has a number of key policy areas including recruitment and selection, job analysis and design, workforce planning, performance management, training and development and career planning. It is through these policies that we can understand the concept of strategic human resource management (SHRM). SHRM explicitly links these policies, practices and systems to enable the achievements of an organisations strategy and goals. In my understanding, SHRM represents an attempt to methodically manage...

Words: 1778 - Pages: 8

Organisational Quality and Performance Management

...MODULE 3 Organisational Quality and Performance Management (M3) CASE STUDY BBC Broadcasting & Presentation CASE: BBC BROADCASTING & PRESENTATION EXECUTIVE SUMMARY 4 QUESTION 1 – DISCUSS THE ISSUES OF MEASUREMENT IN AN ORGANISATION SUCH AS THIS ONE, AND EVALUATE THE APPROACH TAKEN TO MEASUREMENT ‘RECOMMENDED’ BY THE BBC. 6 • MISSION STATEMENT 6 • MEASURABLE OBJECTIVES 7 • CRITICAL SUCCESS FACTORS & KEY PERFORMANCE INDICATORS 7 QUESTION 2 – HOW SHOULD THE SENIOR TEAM IN BBC BROADCASTING & PRESENTATION DEVELOP THEIR THINKING TO SUSTAIN THE MOMENTUM OF TOTAL QUALITY/BUSINESS EXCELLENCE? 8 Conclusion: 13 Bibliography 14 EXECUTIVE SUMMARY The document provided is based on the case study of “BBC Broadcasting & Presentation” and the associated questions pertaining to the paper and reflects an in-depth study of the organisation and integrated application related to “Organisational Quality and Performance Management (M3)” and would include comments or suggestions for / or within the context of the description of the case. It is summarised as follows: Broadcasting & Presentation is the department responsible for the promotion and on-air branding for all the BBC’s channels, which includes commercial channels and public service. Currently there are almost 600 staff employed and 25% of the department’s income derives from new business – launching of new commercial and public service channels. As a result a need arose to understand how the......

Words: 1990 - Pages: 8

Ethical Organisational Management

...Unit 6002 - Ethical organisational management ------------------------------------------------- Task 1: ------------------------------------------------- ------------------------------------------------- Explain the concept of ethics to the organisation and evaluate the factors which could influence organisational ethics. Evaluate the organisational code of ethics to establish if the legal requirements and the needs of stakeholders have been met. ------------------------------------------------- Guideline word count: 700 - 800 words ------------------------------------------------- ------------------------------------------------- A.C. 1.1 - Discuss the concept of ethics in an organisational context Organisations conducting themselves ethically means behaving both fairly and honestly. Organisation need to consider the impact and fairness of their decisions. Ethics in an organisation is about how the organisation conducts itself as it goes about its daily business. Managers and leaders are typically aware of their duties and responsibilities. However ensuring they execute their functions in an ethical manner which demonstrates integrity and honesty is equally or arguably more important. If an organisation behaves ethically then the organisation benefits. The reputation of the organisation or profession can improve, it reduces the risk of misconduct which could damage the organisation’s reputation. Ethical behaviour in an organisation enables the......

Words: 1095 - Pages: 5

Organisational Change Management

...gained throughout the century is also the strength. Human resource management is a strength in Porsche. By appointing Matthias Muller as the new CEO of Porsche, with his accumulative of experiences in the automotive industry and leadership; Porsche's journey in corporate restructuring is looking bright despite the transition process facing brand dilution and expand of production lines dilemmas. Despite the global recession that hits Germany, Porsche still manage to stabilize the unionized workforce. There are also numbers of engineering talents are employed. Following by technology development which also strength in Porsche, the ability of Porsche to produce sports car that prominent amongst all luxurious car models in term of horsepower and reliability at comparatively low prices. Technology department has innovated the seven-gear Porsche Doppelkupplung (PDK) system that allows Porsche lead in the automotive industry. Besides, Porsche also invest in R&D with the collaboration with other competitors and introduced internship programme. Porsche's procurement is considered a strength in the effort acquire of the Finnish manufacturer for the production of Baxter and Cayman. 2.2 Value Chain Linkages in Value Chain Analysis The value chain linkages is the set of the inter-organisational links and relationships that are necessary to create a product or service. There are linkages between human resource management, technology department where HRM recruits engineering......

Words: 2196 - Pages: 9

Organisational Change

...(1.0) Introduction. Managing organisational change one believes is like running a household. There is going to be the members of the family who will resist the change and those who will embrace the change. It is said that managing organisational change involves processes and tools for managing the people within the organisational. It was necessary for Corus to have change management employed as there was the need for becoming more competitive and to reduce or even close the gaps between European competitors and themselves. This deemed to be the main reason behind Corus’s change. However, as you read along one goes in to more debt on organisational change and managing organisational change. (2.1) Why organisations change? When it comes to organizational change there are two main categories by which change transpire. These are internal reasons for change and external reasons for change. (1.1.1) Internal reasons for change. Internal triggers can often be seen as changes in response to influences in the organization’s environment. Table (1) Showing Internal Triggers of Change. Formation or disbandment of a labour union inside the company | Appointment of a new CEO or other top executive | Changing the administrative structures | Job redesign affecting many employees | Factory redesign or office layout | New IT equipment | New marketing strategy | Outsourcing | Layoffs | More resources to research and development department | ...

Words: 2558 - Pages: 11

Influence of Culture on Management Style and Organisational Performance

...The objective of the study is to investigate and analyze the influence of culture on human resource management practices. The research is expected to answer the importance question: Are HRM practices influenced by national culture or not? It is generally accepted that the practices of management is considered to be universal until Hofstede (1980:42) published the seminal work: Culture’s Consequences: International Differences in Work Related Value in 1980. Hofstede’s work is the most popular in cross culture management studies so that his framework in national culture will be used in this research. The research was done by using the survey method. The respondents were 108 managers of HRM from the listed companies of Jakarta Stock Exchange 2007. Structural equation model (SEM) with Two Step Model Building Approach is used to test structural theory. It is used to test the hypotheses model statistically to determine the extent to which the proposed model is consistent with the sample data. SEM incorporates both confirmatory factor analysis and multiple regressions to estimate a series of interdependent relationship simultaneously. The results of descriptive analysis indicate that the national culture dimensions tend high for collectivism, power distance, masculinity and uncertainty avoidance, quite different from Hofstede (1980) findings that Indonesia has high collectivism, high power distance, moderate in masculinity and low in uncertainty avoidance. While in Second Order......

Words: 348 - Pages: 2