Ict in Tourism Industry

In: Computers and Technology

Submitted By sunnyb
Words 2278
Pages 10
Information and Communication Technologies in Tourism

Agenda
1.
1.1

ICT and tourism – introduction
Tourism as information business

1.2 2.
2.1 2.2 2.3 2.4 2.5

eTourism – ICT usage in tourism ICT usage in tourism – overview and case studies
Tourism stakeholders and interfaces Tourism suppliers and eTourism Intermediaries and eTourism Destination organisations and eTourism Tourism management and eTourism

3.
3.0 3.1 3.2 3.3 3.4 3.5 3.6 3.7

Trends and future applications
Social Media & Web 2.0 Website optimisation Interoperability and semantic web Software agents Recommender systems Dynamic packaging Mobile services & ambient intelligence Online auctions in tourism

2

ICT in Tourism

© copyright IFITT

1.2 eTourism – ICT usage in tourism Definition and history of eTourism
Facts & trends

Reasons, advantages and implications of ICT usage ECCA – eTourism Competence Center Austria

3

ICT in Tourism

© copyright IFITT

1.2 eTourism – ICT usage in tourism Definition and history of eTourism
Facts & trends

Reasons, advantages and implications of ICT usage ECCA – eTourism Competence Center Austria

4

ICT in Tourism

© copyright IFITT

Introduction - ICT
ICT - Information and Communication Technologies
Umbrella term for technological developments for the
Production, analysis, storage, search, distribution and use of information

ICT includes a combination of hardware software telecommunications netware groupware humanware

ICT enables effective data processing & communication for organisational benefit opportunities & challenges for suppliers in all industries Provide enormous capabilities for consumers

5

ICT in Tourism

© copyright IFITT

Introduction - ICT Development phases of ICT

Time period 1945-1960 1960-1975 1975-1990

Technology
Early electronic computers Mainframes, databases Host systems, PC, networks, communication protocols Distributed systems,…...

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