I Made This to Join

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Essential IS Functions

Any great new service in today’s technology-driven world is often driven by some type of information system. Information systems are essential to almost every type of business because they are a much easier way to organize business information and records than the traditional paper method. They can also be great for tracking other business occurrences. A well managed business is one that tracks how much it should get paid automatically. For a high-tech vehicle maintenance service, one that will specialize in mobile repair units and other aspects of business that are off business property, a good enterprise resource plan is a necessity. The enterprise resource plan (ERP) will keep a constant record of all service calls received by the company, including fine details such as the nature of the call and urgency. It will also be responsible for tracking the ins and outs of an entire transaction. The distance to the customer’s vehicle, employee man hours, and any extra parts required will all be tracked by the ERP to be later calculated into a total price for the customer. The ERP will also intertwine with the customer interface system to give the customer crucial information. The service center’s inventory of the part the customer needs will be displayed when the customer is placing the order. Marketing opportunities will also be deployed. While the ERP tracks and displays information, a number of different connections will be required in order to do business. The customer will need some type of mobile computer or implant system that can send them notifications and preferably also handle phone calls if the need arises. This device will be the main platform from which the customer interface will be based. In addition, the systems within the vehicle will send information to the customer and service center, either directly through 3G/4G or via…...

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