Ensuring Message Recieved as Intended

In: Business and Management

Submitted By darrellrogers
Words 4648
Pages 19
Unit 5

Intercultural Communication

Overview. This unit focuses on the role of communication in the relationships of peoples and groups with different cultural, ethnic, religious or social backgrounds. It looks at both the cultural barriers to effective communication as well as to various ways those barriers can be overcome. This unit also addresses the concept of dialogue as the use of communication to achieve harmony, mutual understanding and respect among peoples and groups. Learning Outcomes: Students who complete Unit 5 will be able to: explain the role of ethnocentrism in intercultural communication discuss guidelines for effective intercultural and interreligious communication compare Arabic and English communication patterns demonstrate intercultural aspects of inter-religious communication Key Concepts for Unit 5 Definition and conceptualization of intercultural communication and overview of guidelines Overview of ethnocentrism and prejudice in communication Definition and conceptualization of dialogue as a model of communication

► Intercultural Communication Nations and people of the world are increasingly interconnected and mutually interdependent. Globally, most cities and countries are becoming more diverse internally, with citizens and residents of varying races, religions, ethnicities and national backgrounds. Meanwhile, greater the risk is associated with economic or political aloofness and social isolation. All of these social forces are fostering increasingly more study of intercultural communication. Specifically, intercultural communication is defined as communication, and the study of it, among peoples of different cultural, ethnic and tribal backgrounds. Because of the inherent differences between the message sender/encoder and the message receiver/decoder, the risk of misunderstanding is particularly high in intercultural situations.…...

Similar Documents


...MAMA’S MESSAGE TITLE: FEW QUESTIONS TO ASK YOURSELF BEFORE YOU SAY “I DO” Welcome to Mama’s corner. In this edition we shall be looking at salient, important and vital question that must be asked before saying “I do”. Mark 10:6-8 (NIV) “At the beginning of creation God made them male and female. For this reason a man will leave his father and mother and be united to his wife and they two will become one flesh”. Question 1 Why am I getting married? After salvation, walking down the aisle is probably the most important decision you will ever make in your life time because who you marry alter your destiny positively or negatively. Secondly marriage has only one door which is the front door and no back door that is, if you are in, you must remain in. Ask yourself why you want to marry now, why you want to marry this particular person. Be sure that your motivation for marriage is not due to peer pressure, parental/societal pressure, competition or trying to prove a point, the feeling that marriage provides you with financial security. Be certain that your reason(s) for marriage are pure, realistic, purpose driven and the fulfillment of destiny. Question 2 Do you truly trust each other? To trust someone is to believe that they are honest and sincere and will not deliberately do anything to harm you. A wise man once said that “trust is a burden” in other words, when you say you trust someone you have given the person the assignment of delivering on his promise. It also means that......

Words: 1608 - Pages: 7

Mgnrega: Is It Resulting in the Intended Outcomes?

...Great Lakes Institute of Management PGPM 2013-14 MGNREGA: Is it resulting in the intended outcomes? Sharad Raghavan Introduction What is the Act? The Mahatma Gandhi National Rural Employment Guarantee Act (MGNREGA) was passed in Parliament in 2005 and has been one of the flagship projects of the ruling Congress-led UPA coalition. The Act was put into place to provide 100 days of guaranteed employment in a financial year to any adult who asks, and who is willing to do unskilled work. The intended beneficiaries of the Act were the poor. It was almost entirely on the basis of the popularity of this concept that the UPA government won its re-election in 2009. The objectives of the Act, as stated by the Ministry of Rural Development are: 1. Ensuring social protection for the most vulnerable people living in rural India through employment opportunities. 2. Ensuring livelihood security for the poor through creation of durable assets, improved water security, soil conservation and higher land productivity. 3. Strengthening drought-proofing and flood management in rural India. 4. Aiding in the empowerment of the marginalized communities, especially women, Scheduled Castes (SCs) and Scheduled Tribes (STs), through the processes of a rights-based legislation. 5. Strengthening decentralized, participatory planning through convergence of various anti-poverty and livelihoods initiatives. 6. Deepening democracy at the grass-roots by strengthening the Panchayati Raj......

Words: 2288 - Pages: 10

Capsim Intended Strategy

...customer expectations. The separation the low and high tech market segments in the future will provide for many opportunities to acquire large profit margins through accurate and efficient research and development strategies. The R&D will also be focussed on gaining a competitive advantage over industry competitors as the expectation to produce smaller and faster products becomes increasingly important in both market segments. Our five major competitors within the sensor market pose threats to our business strategy; however since each competing company has a similar starting point to our company it is difficult to identify the intended strategy of these competitors at the present time. Consistent monitoring of the strategic planning of our competition will allow us to adjust our approach to gain a competitive advantage if necessary. Intended Strategy The Andrews management team has opted to pursue the strategy of differentiator with a product life cycle focus. This strategy involves the creation of products with excellent design in terms of size and performance (on the perceptual map), and MTBF. Significant investment in awareness and accessibility, and development of proficiency in the research and development sector is also central to this business strategy. In order to compensate for these high initial investments, our product prices will be relatively high; however it is believed that our customers will be drawn to our product due to high awareness and due to......

Words: 1000 - Pages: 4

Analyzing Messages

...Analyzing Messages Paper Introduction Communication is a process involving the encoding and decoding of messages being sent and received by a source and receiver, respectively. Messages are sent through various channels, such as face-to-face interaction, electronic mail, teleconference, or telephone. Depending upon the channel used to communicate a message, it may allow for the communication to be transactional or unilateral. All of this occurs within a certain context, and it may also include noise factors, such as cultural differences or physical distractions, that may disrupt the effectiveness of the message being communicated. The more knowledgeable one is of the multiple factors involved in the communication process, the better the chances of effective and efficient communication. In Organizational Behavior, John Schermerhorn et al believes that "it is useful to think of communication as a process of sending and receiving messages with attached meanings" (190). At the Defense Energy Supply Center where I work, tremendous amounts of messages are sent and received daily, and depending on its availability, certain channels will be utilized. Due to the high volume of different messages, there is always the chance that some messages will be successful while others are not. An example of an unsuccessful message, where the source of the message was unable to......

Words: 1003 - Pages: 5

Analyzing Messages

...Running Head: ANALYZING MESSAGES Analyzing Messages Jonell Benson COMM/470 September 27, 2010 Susan Corliss Analyzing Messages The ability to compose, send and receive a message requires awareness and communication by both the sender and receiver. The sender should be aware of the tone of the message that is being composed and rather or not the point of the message is made. The receiver should be open to feedback both positive and negative, and be able to determine the difference between the two. Communication is critical when sending and receiving messages. How a message is created and received determines how others view it. Framing is the essence of targeting a communication to a specific audience (Raffoni, 2009, p. 3). Messages are informative and persuasive. A message is a form of communication between the receiver and sender that articulates the sender’s thoughts and opinions. Messages explain information and are generally used to inform, persuade or seek action from the receiver. Once a message is received the receiver should be able to fully comprehend the message and determine the intent of the message. Persuasion messages are sent with the intent to alter the receiver’s thoughts, and opinions. Action Messages encourage the receiver to perform specifically. This essay will further describe three messages and the response to one message as it relates to communication feedback. Business Related Message #1 Gwen, the new Director of Nursing of a Home Health...

Words: 1176 - Pages: 5

Intended Audience

...Intended audience:                                                    basically the intended audience of the author are leaders and executives of the companies who have to work in different environments, at different levels of appointments in the companies as  a team leader. The author has highlighted different components of emotional intelligence which in his point of view are essential for a good leader to achive  the goals of his company.The author has also tried to draw the attention of the  executives of the companies to look into their shortcomings. Who normally fail  to give due respect to employees who openly acknowledge their shortcomings. He has also tried to discuss the problems which are being faced by the junior  leaders and lower staff who have to, most of the time only execute the orders  of their executives who normally give decision without realising the amount of  hardwork and efforts which have been put in by the lower staff to make the  systems mature enough to run the companies. Does the author maintain objectivity? The author has made a very good effort to maintain the objectivity of the subject he has  selected. He has put in lot of efforts to justify his view point by giving different  examples. He has discussed many traits which a leader must possess to become a successful leader/executive. He has done a very good work to prove his ideas by  giving so many reasons  which can make a  leader good or bad.at most of the time he......

Words: 452 - Pages: 2

Analyzing Messages

...Analyzing Messages Using the “Basic Communications Model” provided by University of Phoenix, students can analyze personal or professional communications they receive. “Every communication, whether it is real-time, such as with a face-to-face meeting or a telephone conversation, or asynchronous, as with email or fax” involves the same basic components (University of Phoenix). This paper will show how this model applies three such messages, received via email in two different virtual environments. One from an email account used for both personal and professional emails, and the other being a company sponsored website that employees are required to access at Murray County Emergency Medical Services (MCEMS). “Ninth Brain” Communications MCEMS requires employees routinely to visit a website, called Ninth Brain, to access company messages and individual emails. Each employee has his or her own personal code to access information. However, some messages are posted so that every employee can read them and gain a better understanding of company announcements, such as employee scheduling. A section, also available, has a discussion forum, where employees and management can publically post “conversations” for the benefit of every employee. Emails can be sent to a single person or multiple people. Recently, a message went out to every Field Training Officer (FTO) advising them on a mandatory meeting that they needed to attend. The purpose of the message was to inform all...

Words: 1240 - Pages: 5

Telephone Messages

...Telephone Messages Communication is a very important aspect of our day today activities.The most widely used type of voice commmunication is the use of telephones.The use of telephones in communication is effective,efficient and reliable.It is from this aspect of telephone wide range of usage that we have the use of telephone messages. Telephones are the most widely used communication asset in organizations and other institutions.They are also widely used at home. People have different intentions of leaving a telephone message or messages.This entirely depends on the caller. The number one reason as to why people leave telephone messages include: 1.When the receiver is not around.This might be because he/she is not in the office or at home.The caller leaves a message. The one intended to be called we'll get the messages afted he/she arrives from whatever place he/she had gone. 2.When he/she is on another line.This will force the caller to call later or leave a message. 3.A telephone message can also be left when the person being called is unreachable at that particular time. When taking a telephone message ,the caller should provide his/her name and phone number.He/she is required to leave a specific message that would be delivered to however he was looking for. When leaving a telephone message,you should provide your phone number and your full names.You have to go ahead and give the reason as to why you are calling and whether you will return the call or not. The most...

Words: 352 - Pages: 2

Analying Message

...Analyzing Message Maximino Ruiz University of Phoenix Analyzing Message   The tools, environment, and messages sent and received vary greatly in business. For an organization to have what they consider as quality communication practices, technology and mission objectives must be clear and effective. No one could imagine a sales representative for an organization to be efficient if that individual still used a pager as a communication tool. Location and market share also are determining factors when companies consider the technology used within their business so the company can communicate among themselves and their customers. Clear, the corporation I work for provides the country with mobile wireless broadband Internet to give people the ability to send and receive data “on the go.” To communicate effectively in my business, verbal and nonverbal communication techniques are practiced and applied daily. Face-to-face communication can be accomplished as it always has, or can be conducted through the Internet using video communication services through companies like Skype and Google Voice with video chat. E-mail, text messaging, memos, faxes, and letters are nonverbal forms of communication. Analyzing a message means understanding the flow of how message is created, the intention of the message, how it is delivered to the recipient, who the receiver is, the feedback given, the environment in......

Words: 1163 - Pages: 5

Sample Message

...Sample Persuasive Message COMM/470 Sample Persuasive Message The Internet has created many choices for consumers to shop within the privacy of their own home. The world of e-tailing has many competitors, striving to make a sale each and every time a consumer visits their website. In order to persuade the consumer to purchase a product, a business must effectively communicate the message about their product to the consumer. The primary purpose of a persuasive message is to have the receiver read or listen to the entire message and then take the “requested” action at the end of the message. E-tailers must be able to duplicate over the internet the same “shopping” experience a consumer would have if the interaction were face-to-face. As consumers, we like to know what we're buying. In the brick- and-mortar buying context, we can use all five senses when distinguishing between items and exercising our preferences (Lindstrom, 2001). The electronic retail market has rapidly emerged on the internet. Electronic retailing, also called e-tailing, involves the selling of goods and services via the internet. E-tailing allows the consumer to make purchases without any restrictions on time and distance. Understanding consumers’ behaviors enables e-tailers to influence the consumer’s decision-making process, which will hopefully persuade the consumer to make a purchase. Finding and retaining customers is a major critical success factor for most business both online and offline...

Words: 1341 - Pages: 6

Analyzing Messages

...Analyzing Messages COMM/470 November 30, 2015 John Osborne Analyzing Messages The communication process for sending and receiving messages is simple, yet intricate. In separating and deciphering the various components of communication between different parties, this process aids in the betterment of the effectiveness and understanding of the various messages that are exchanged between these parties. What Are the Components of the Communication Process? There are six main components outlined in the process of communication. These six components are: the sender (or encoder), the receiver (or the decoder), the message, the channel (or medium), the feedback and the environment. The sender is the one that determines the entire extent of open communication. The sender is the initiator of the communication. It is the sender’s job to communicate the content of message being sent. The receiver’s purpose is to interpret the message that was sent via the sender. This can sometimes lead to misunderstandings due to that fact that there are various factors (such as life experience, cultural background and values and beliefs) which may impact the receiver’s interpretation of the sender’s message. Feedback is a vital component of the communication process to prevent misunderstandings due to misinterpretation. The message is composed of ideas that are expressed between different parties. It is the content of the information that is being transmitted. Messages take one or...

Words: 1061 - Pages: 5

Analyzing Messages

...Analyzing Messages Randy Koval COMM/470 April 19, 2016 Rosalind Raby Analyzing Messages When analyzing messages, the Basic Communications Model is the starting point for analyzing the communications process in terms of the intent of the sender, the needs of the receiver, and the elements of the communications environment. This paper will analyze three business related messages that one has sent or received and analyze these messages using the communication process. This analysis will include the descriptions of the purpose, sender, receiver, message, environment, technology, noise and feedback. While analyzing the messages, one will determine whether the explanations of the messages were appropriate as well as explain how the content, media and technology of the feedback are appropriate for the purpose of the audience. Message 1 (Face-to-Face) The first business related message is face to face between me and my immediate supervisor. My supervisor and I had a meeting in her office to discuss scheduling for upcoming projects which is the purpose of the message. My supervisor (sender) asked me how I (receiver) want to schedule staff accordingly in order to efficiently be able to manage the projects over the weekend. I responded with my ideas as to go about scheduling in order to efficiently staff for the projects. My supervisor then agreed with my proposal and I went on to schedule the staff after coming to our conclusions. Given the environment and purpose, the......

Words: 862 - Pages: 4

Intended Strategy

...Industry number: C78494 Team name: Erie Team members: Yang Ni, Chenyu Zhang, Yuchao Zhou Word count: 1001 Mission: The mission of our firm is to cut prices to occupy market share at the beginning of competition, then obtaining the funds and advantages in the market. We aim to form a development with a virtuous cycle and always remain competitiveness in the market. Intended Strategy: Our firm’s intended strategy is named as: Product Lifecycle Management with Lower Cost. It can be simply explained as making full use of the transformation of the product lifecycle to make the product cost lowest. Since the foundations of all groups are same at start, if we want to obtain the advantages of competition, we have to be proactive. Firstly, the most important point is that our firm needs to have plenty of funds and the ability to profit. So we should consider to start with the most lucrative segment from the beginning, then turned to the segment with the fastest growth of profit. Secondly, we must try to grab the market share of the most profitable segment, through cutting prices continually to reduce the total profits that may be assigned to the other groups in the segment. In this way, we can get enough funds and advantages at the beginning of the competition and the development of firm will enter a virtuous circle. On the contrary, the other groups will face a shortage of funds condition, they will be unable to enter the segments which need wholesale funding or further......

Words: 1006 - Pages: 5

B2B Messages

...Business-to-Business Messages Comm/470 September 5, 2011 Business-to-Business Messages Business-to-business (B2B) messages are sent and received by the organizations, companies and business firms. These messages can be sent for various different purposes including invitations to do business, initiating a new business together, for joint ventures, and other reasons. Communication is extremely important for businesses that work in the virtual environment. The communication process includes the environment where the message takes place, the sender, the message that is created, technology used to send the message, noise, the receiver of the message, and the feedback that is returned. This paper will be analyzing three business-to-business messages using the communication process. The analysis should also include a descriptive explanation of characteristics that would improve the messages, including whether the message and technology were appropriate given the environment and purpose. A business-to-business message will be written to ABC Company asking to create a working relationship with XYZ Company; and write an unfavorable reply message to ABC Company. Analyzing Messages Businesses used different methods of communication when communicating with other businesses such as email, letters, memos, and proposals. The three messages that will be analyzed are going to be a business proposal, an invitation and recognition from other business. According......

Words: 2172 - Pages: 9

Message Analysis

...Message Analysis xxxxxxxxxxxxxxxx COMM/470 COMMUNICATING IN THE VIRTUAL WORKPLACE December 19, 2011 xxxxxxxxxxx Message Analysis This is an analysis of three business-related messages and how they were used to communicate within the work environment. The message that initiated the start of the communication process dealt with the build of a new data center. The technology used in this environment includes the network designs, electrical requirements, and a server farm for the collection and storage of online data warehousing. The first e-mail was an inquiry regarding a request for additional information needed for a design document for data center requirements. The second e-mail was the response to the inquiry, and the third was a final e-mail regarding the sharing of this information in a follow-up meeting to discuss the design parameters. The Sender The initial e-mail was a request that would require a response. This was a request for action regarding additional design specifications for the data center implementation. The e-mail was sent to the team manager and his engineers were also copied on the request for additional specifications needed relating to the specific number of servers for deployment into the data center. The second part of the e-mail asked for the specific model of servers and their capacity as well as the network connectivity designs. An excel spreadsheet was attached for their......

Words: 1151 - Pages: 5