Cultural Intelligence

In: Business and Management

Submitted By mitchellr1
Words 607
Pages 3
What is cultural intelligence?
“Cultural intelligence is a theory within management and organizational psychology which states that understanding the impact of an individual’s cultural background on their behavior is essential for effective business, and measuring an individual’s ability to engage successfully in any environment or social setting.” (Wikipedia)
One’s cultural intelligence (or cultural quotient) includes three components that work together: cognitive, emotional, and physical. The cognitive component involves a person’s observational and learning skills and the ability to pick up on clues and understanding the subtleties of others. The emotional component concerns one’s self-confidence and self-motivation; gaining rewards and strength from acceptance and success. The physical component refers to a person’s ability to shift his or her speech patterns, expressions, and body language to be in tune with people from a different culture; using your senses and adapting your movements and body language to blend in.
It is possible for one to increase their cultural intelligence (or cultural quotient) by approaching others as individuals while resolving not to make assumptions about those people based on a group identity, to seek feedback from others to confirm a true understanding of what they’re communicating, and to notice how things are said while remaining aware of patterns of speech, tone of voice, and periods of silence. It is important to remember that silence means different things in different cultures. Also, attempting to learn the logic behind cultures one is unfamiliar with help with establishing connections between appearances, behaviors, and values.
Furthermore, cultural intelligence can be a very complex subject because it touches upon various aspects of social, personal, and interpersonal awareness. Some of these areas of…...

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