Application of Various Case Studies to Real-World Organizational Behavior.

In: Business and Management

Submitted By kwakoe
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Application of various case studies to real-world organizational behavior.

The case: “Rhonda Clark: Taking Charge at Smith Foundation” (McShane & Von Glinow, pg. 319) is a vignette about the hiring of Clark as the CEO of the Smith Foundation. The Board that hired her is somewhat dysfunctional. She faces many challenges in dealing with the board. Clark has to use her influence, abilities, networking and power to maneuver the board so that she can accomplish the goals she has set for the Smith Foundation. The following is an analysis of the effectiveness of her sources of power and the types of influence she used at the Smith Foundation.
1A. Power
Let’s see how “A Model of Power in Organizations” applies to Clark’s situation. We will also identify and discuss both Clark’s sources of power and any contingencies of power. Goltz and Hietapelto say, “In the operant model of power, leadership is defined as being an individual’s skill in using the consequences under his/her direct or indirect control to influence behavior toward goals that will obtain rewards for the unit.” And I think being a good contingency manager is an important attribute of a good leader.
Clark used a variety of differing powers to deal with the board, the types of powers she used consisted of legitimate, reward, coercive, expert and referent.
Clark used female members of the board with “referent power”, she used this power to influence them by having them identify with her. She used expert power by possessing skills that others valued. Clark had the ability to apply punishment because she controlled government grants that the foundation wanted access to. The control of these funds gave her coercive power. Clark also gained legitimate power by making a deal with some of the females on the board. Through this deal making she expected certain behavior and favors from them…...

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